You will need to register and sign in in order to:
- Rate & review restaurants
- Mark & access your favourites
Tip: Select “Remember Me” during login to avoid having to re-login if you close your browser window.
Click on the “Login” button in the top right hand corner of the site, then select "Create an account". You will be required to provide your full name, email address, cellphone number and will have to choose a password. Your username going forward will be your email address. Please keep your login info safe for future reference.
Please contact us on 0861 990 006 or email support@crave.co.za and we will gladly assist you.
The site has an SSL Certificate which offers a 2048 encryption protocol of all data for customer security.
1.Search on the home page:
- Field 1 – Select a location from the list where to search in.
- Field 2 – Type in a restaurant name or food type to search for. As you type, use the suggested terms to find what you’re looking for.
You can search using a combination of the above fields.
When ready, click “Search” for your results. The resulting list will display a list of all restaurants. Use the coloured benefit indicators to select your desired restaurant e.g. Dining Cashback, Coffee Voucher or Dining Voucher.
Dining Cashback members: Click on "Search Restaurants" under the Dining Cashback menu to display the restaurants where you can redeem your benefit.
Coffee Voucher members: Click on "Search Restaurants" under the Coffee Voucher menu to display the restaurants where you can redeem your benefit.
Dining Voucher members: Click on "Search Restaurants" under the Dining Voucher menu to display the restaurants where you can redeem your benefit.
Tip: You can use the filters on the resulting page to refine your results, or to perform an entirely new search. You do not need to return to the homepage.
2.Search using the filters:
When on the search page, you can use the following filters to search for and refine your search:
- Location – province and area. Select a reward in the dropdown to display a corresponding list of restaurants e.g. Dining Cashback.
- Keyword - Type in a restaurant name or food type to search for. As you type, use the suggested terms to find what you’re looking for.
- Food Type – Select your preferred food type.
- Other Options – Select your preferred restaurant ambience and facility if required.
Tip: If your results are limited, try and use fewer filter combinations in your search.
Tip: Select “Map” to display your options on a map.
Tip: Click on the magnifying glass in the top right hand side of the desktop version of the site to go to the search page from any page.
- Login
- Select “My Account”
- Select “My Profile”
- Edit as required
- Login
- Select “My Account"
- Select “My Favourites”
Please contact us and we will assist.
For a detailed description on how the Dining Cashback benefit works, plus our Terms and Conditions, please click here.
This is to ensure that your restaurant choice is listed as a Crave Dining Cashback restaurant. The Crave website will always display a list of current Dining Cashback restaurants.
You are required to request for authorisation prior to dining. Your authorisation will be checked against your claim. Without an authorisation done prior to dining, your claim will be declined.
You may contact our concierge service and be advised of restaurants in their area. The concierge service is open Monday to Friday, 8:00am – 4:30pm. Please click here for contact details.
Please do not escalate any queries at the restaurant. Please refer all queries to Crave as we administer this benefit.
Crave is unfortunately unable to accept responsibility for the quality of service and/ or meals at any of our dining partners. Furthermore, we do not become involved in any non-Crave related disputes between members and dining partners.
Unless otherwise stated, your Crave Dining Cashback benefit can be used multiple times in one day (but not more than once in the same restaurant on the same day).
Your Crave Dining Cashback benefit is not transferable. Only a registered member may utilise the benefit. Your claim may be declined should we suspect any fraudulent usage and you may be removed from our program if any fraudulent behavior is suspected.
A maximum of two memberships may be used per table, provided they are under different names. Each member must request their own authorisation code and claim separately. Your refund will be calculated as follows:
•Membership 1: 2nd most expensive meal on the bill up to max R120 with a minimum of 2 drinks
•Membership 2: 4th most expensive meal on the bill up to max R120 with a minimum of 4 drinks
How long is a piece of string? Seriously though, it really does depend on how much you use your benefit. Crave Dining Cashback has the potential to save you literally hundreds of Rands per month, depending on usage. Once again, the more you use, the more you save.
Crave would love to have you join our family of restaurants. For more info, please click here.
Please note that your authorisation is not a booking. If required, please make a booking directly with the restaurant using the number provided on the listing. Restaurants are not educated on this benefit as it is administered by Crave. Please refer all benefit queries to Crave.
Your authorisation should be done prior to your restaurant visit and your bill date/time should be within 5 hours of your authorisation date/time.
You may amend your authorisation by simply requesting a new authorisation. You need not cancel any existing authorisation. Please note that without a new authorisation that matches your restaurant bill, your claim will be declined.
Please contact us and we will assist.
If one membership is used at the table, provided the benefit terms and conditions are adhered to, your claim will be calculated as the second most expensive meal on the bill, up to a maximum of R120.
If multiple memberships are used at the table, provided the benefit terms and conditions are adhered to, your claim will be calculated as follows:
- Membership 1: 2nd most expensive meal on the bill refunded
- Membership 2: 4th most expensive meal on the bill refunded
Claims must be made within one calendar month. Subsequent to verification, your claim will be processed within 4 working days unless otherwise specified.
1. Login to the site
2. Select a restaurant to review
3. Select “Rate & Review Us”
4. Rate the restaurant on the provided criteria based on your first-hand dining experience
5. Write a review up to 500 characters
6. Pending moderation, your review will be posted within 48 working hours
Please click here for more info
Please contact us and we will assist.
The benefit entitles a Crave Coffee Voucher member to buy one coffee (or any non-alcoholic hot beverage) and get one free. You are required to spend a minimum of R30 to qualify for your discount. Where both coffees differ in price, the discount is calculated as 50% of the total cost of both coffees, up to a maximum discount of R25.
For a detailed description on how the Crave Coffee Voucher benefit works, plus our Terms and Conditions, please click here
You can use your benefit at any participating Crave Coffee Voucher partner. Click here for a list.
The benefit is applicable to non-alcoholic hot beverages, either for sit-down orders or takeaway.
Unless otherwise specified, your benefit can be used once per day per partner. Any unused redemptions may be accumulated for that calendar month and may be used once per day per partner.
This is to ensure that your partner choice is available. The Crave website will always list the currently subscribed partners. Alternatively, select "View Merchants" under your Zapper voucher to view a list of geo-located restaurants in the Zapper app.
No, all you need to do is visit the participating partner, order your beverages and pay using Zapper. As long as you are an active Crave Coffee Voucher member, you are entitled to the benefit.
Please click here for our Terms and conditions.
Please contact us immediately should you experience any problems using your benefit at a partner. We will ensure that any issue is immediately resolved to both parties satisfaction. Do not enter into any dispute with the restaurant, but rather allow us to ensure that any issue is resolved.
Crave is unfortunately unable to accept responsibility for the quality of service and/or beverages/food at any of our partners. Furthermore, we do not become involved in any non-Crave related disputes between members and partners. Please treat your complaint independently of Crave and escalate to management as necessary.
Your benefit is not transferable. Only a registered member may utilise the benefit. Discount will be denied should the partner suspect any fraudulent usage and you may be removed from our program if any fraudulent behaviour is suspected.
That depends on how much you use your benefit. Crave Coffee Voucher has the potential to save you up to R25 per day.
For more info on how to feature your restaurant on Crave, please email us on support@crave.co.za.
The Crave Coffee Voucher benefit utilises Zapper (www.zapper.com) to facilitate payment and discounting. You are required to download and install the Zapper app onto a compatible smartphone (iOS, Android) in order to access the Benefit. Zapper Terms & Conditions apply.
With Zapper on your smartphone you can pay securely for your meal in seconds. Zapper also has handy features for adding a tip quickly or splitting the bill between friends.
Visit www.zapper.com for more info.
Click here to download for your OS.
There are no additional fees applicable when paying with Zapper.
Zapper is available on iOS and Android.
You will need to visit your bank or use the Capitec app to activate your card for online shopping. See https://www.capitecbank.co.za/mastercard-securecode-activation for more details.
Please contact us and we will assist.
At the bottom of the homepage or on your restaurant page, select “Claim Listing” and fill in the requested details. We will get back to you within 24 working hours.
At the bottom of the homepage, select “Advertise on Crave” and fill in the requested details. We will get back to you within 24 working hours.
Please email support@crave.co.za and we will get back to you within 24 working hours.
At the bottom of any page or on your restaurant page, select “Report error” and fill in the requested details. We will get back to you within 24 working hours.
At the bottom of the homepage or on your restaurant page, select “Report Closure” and fill in the requested details. We will get back to you within 24 working hours.
Please contact us and we will assist.
The benefit entitles a Crave Dining Voucher member to a discount of R120 when they spend R300 or more at any participating Crave Dining Voucher partner countrywide, when paying using Zapper.
For a detailed description on how the Crave Dining Voucher benefit works, plus our Terms and Conditions, please click here.
You can use your benefit at any participating Crave Dining Voucher partner. Click here for a list.
Unless otherwise specified, your benefit can be used once per day per partner. Any unused redemptions may be accumulated for that calendar month and may be used once per day per partner.
This is to ensure that your partner choice is available. The Crave website will always list the currently subscribed partners. Alternatively, select "View Merchants" under your Zapper voucher to view a list of geo-located restaurants in the Zapper app.
No, all you need to do is visit the participating partner, order your meals and pay using Zapper. As long as you are an active Crave Dining Voucher member, you are entitled to the benefit.
Please click here for our Terms and conditions.
Please contact us immediately should you experience any problems using your benefit at a partner. We will ensure that any issue is immediately resolved to both parties satisfaction. Do not enter into any dispute with the restaurant, but rather allow us to ensure that any issue is resolved.
Crave is unfortunately unable to accept responsibility for the quality of service and/or beverages/food at any of our partners. Furthermore, we do not become involved in any non-Crave related disputes between members and partners. Please treat your complaint independently of Crave and escalate to management as necessary.
Your benefit is not transferable. Only a registered member may utilise the benefit. Discount will be denied should the partner suspect any fraudulent usage and you may be removed from our program if any fraudulent behaviour is suspected.
That depends on how much you use your benefit. Crave Dining Voucher has the potential to save you R120 per day. The more you use, the more you save.
For more info on how to feature your restaurant on Crave, please email us on support@crave.co.za.
The Crave Dining Voucher benefit utilises Zapper (www.zapper.com) to facilitate payment and discounting. You are required to download and install the Zapper app onto a compatible smartphone (iOS, Android) in order to access the Benefit. Zapper Terms & Conditions apply.
With Zapper on your smartphone you can pay securely for your meal in seconds. Zapper also has handy features for adding a tip quickly or splitting the bill between friends.
Visit www.zapper.com for more info.
Click here to download for your OS.
There are no additional fees applicable when paying with Zapper.
Zapper is available on iOS and Android.
You will need to visit your bank or use the Capitec app to activate your card for online shopping. See https://www.capitecbank.co.za/mastercard-securecode-activation for more details.
Please contact us and we will assist.